| Shipping Policy | Nailcoe
At Nailcoe, we aim to provide clear and reliable shipping information to ensure you know exactly when to expect your nail products. Below is our comprehensive shipping policy, including details on processing times, origins, and delivery estimates.
Processing Time
Custom-Made Products: Due to their personalized nature (e.g., custom designs, engraved items, or made-to-order nail sets), these products require 7 business days of production time before shipping. This ensures we craft your unique items with precision.
Standard Products: Non-custom items are processed within 1-3 business days after your order is confirmed, as they are ready for immediate dispatch.
Shipping Origins & Delivery Timelines
1. Custom-Made Products
All custom orders will be shipped from our China warehouse after the 7-day production period. Delivery times vary by destination:
United States: 8-15 business days
Canada: 10-18 business days
Europe: 12-20 business days
Rest of the world: 15-25 business days
2. Standard Products
Current Shipping: For now, all standard products are shipped from our China warehouse. Estimated delivery times:
United States: 7-12 business days
Canada: 9-16 business days
Europe: 10-18 business days
Rest of the world: 14-22 business days
Future Expansion: As our customer base grows, we plan to launch a U.S.-based warehouse to better serve our North American customers. Once operational, standard orders to U.S. addresses will ship from the U.S. warehouse, reducing delivery times to 2-5 business days. We will update this policy and notify customers via email when this service goes live.
Shipping Costs
Shipping fees are calculated based on:
Order weight and size
Delivery destination
Selected shipping method (International air parcel logistics, international sea freight logistics, international railway logistics)
You can view the exact shipping cost for your order during checkout, before final payment. We occasionally offer free shipping promotions for orders over a certain amount—check our homepage or newsletter for updates!
Order Tracking
Once your order ships, we’ll send a confirmation email with a tracking number and a link to monitor your package’s journey. Please note that tracking information may take 1-2 business days to update after shipment.
International Shipping Notes
Import Duties & Taxes: International orders may be subject to import duties, taxes, or customs fees, which are the responsibility of the recipient. These charges are not included in your order total and vary by country.
Customs Delays: While uncommon, customs processing can occasionally delay delivery. For updates on held packages, contact your local customs office with your tracking number.
Address Changes
If you need to update your shipping address, contact our customer service team immediately at [yan2000828@126.com] or [whats app:86+15838728891]. We can only modify addresses before your order ships—once in transit, changes are no longer possible.
Contact Us
For questions about shipping, tracking, or delivery, reach out to our support team:
Email: [yan2000828@126.com]
whats app: [86+15838728891]
Hours: ["Monday-Friday, 9:00 AM-6:00 PM CST"]
We reserve the right to update this shipping policy as needed. All changes will be posted on this page, and continued purchases constitute acceptance of the updated terms.
Last updated: [August 31, 2025]
At Nailcoe, we aim to provide clear and reliable shipping information to ensure you know exactly when to expect your nail products. Below is our comprehensive shipping policy, including details on processing times, origins, and delivery estimates.
Processing Time
Custom-Made Products: Due to their personalized nature (e.g., custom designs, engraved items, or made-to-order nail sets), these products require 7 business days of production time before shipping. This ensures we craft your unique items with precision.
Standard Products: Non-custom items are processed within 1-3 business days after your order is confirmed, as they are ready for immediate dispatch.
Shipping Origins & Delivery Timelines
1. Custom-Made Products
All custom orders will be shipped from our China warehouse after the 7-day production period. Delivery times vary by destination:
United States: 8-15 business days
Canada: 10-18 business days
Europe: 12-20 business days
Rest of the world: 15-25 business days
2. Standard Products
Current Shipping: For now, all standard products are shipped from our China warehouse. Estimated delivery times:
United States: 7-12 business days
Canada: 9-16 business days
Europe: 10-18 business days
Rest of the world: 14-22 business days
Future Expansion: As our customer base grows, we plan to launch a U.S.-based warehouse to better serve our North American customers. Once operational, standard orders to U.S. addresses will ship from the U.S. warehouse, reducing delivery times to 2-5 business days. We will update this policy and notify customers via email when this service goes live.
Shipping Costs
Shipping fees are calculated based on:
Order weight and size
Delivery destination
Selected shipping method (International air parcel logistics, international sea freight logistics, international railway logistics)
You can view the exact shipping cost for your order during checkout, before final payment. We occasionally offer free shipping promotions for orders over a certain amount—check our homepage or newsletter for updates!
Order Tracking
Once your order ships, we’ll send a confirmation email with a tracking number and a link to monitor your package’s journey. Please note that tracking information may take 1-2 business days to update after shipment.
International Shipping Notes
Import Duties & Taxes: International orders may be subject to import duties, taxes, or customs fees, which are the responsibility of the recipient. These charges are not included in your order total and vary by country.
Customs Delays: While uncommon, customs processing can occasionally delay delivery. For updates on held packages, contact your local customs office with your tracking number.
Address Changes
If you need to update your shipping address, contact our customer service team immediately at [yan2000828@126.com] or [whats app:86+15838728891]. We can only modify addresses before your order ships—once in transit, changes are no longer possible.
Contact Us
For questions about shipping, tracking, or delivery, reach out to our support team:
Email: [yan2000828@126.com]
whats app: [86+15838728891]
Hours: ["Monday-Friday, 9:00 AM-6:00 PM CST"]
We reserve the right to update this shipping policy as needed. All changes will be posted on this page, and continued purchases constitute acceptance of the updated terms.
Last updated: [August 31, 2025]